About the service
HVACServiceLouisville.com is a referral and advertising website that helps homeowners connect with providers of residential heating and cooling services. It is not an HVAC contractor and does not perform, supervise or inspect any work.
Independent providers
Providers are independent businesses, not employees, agents or partners of the site. Any agreement for work, including price, scope, schedule, permits and any warranty on the work, is solely between you and the provider.
No promises about work or availability
HVACServiceLouisville.com does not make promises about any provider's work, prices, timing or availability. Availability depends on provider participation, location and demand. Questions or disputes about work should be taken up with the provider who did it.
Verifying providers
You are responsible for confirming that any contractor you hire holds the license and insurance the work requires. In Kentucky, HVAC contractor licenses can be checked with the Department of Housing, Buildings and Construction. Indiana has no statewide HVAC contractor license; check local requirements with your city or county.
Residential use
The service is intended for homeowners and residential properties. Renters and residents of managed or on-post housing should contact their landlord or housing office.
Calls
Calls may be recorded or monitored for quality and verification. By calling, you consent to this and to being connected with a provider about your request. The number takes voice calls about new service requests only.
Informational content
Guides on this site are general information, not professional advice for your situation. HVAC equipment involves electricity, gas and refrigerant, so do not attempt work you are not qualified to do. If you smell gas, leave the home and call 911 or the gas utility from outside.
Images
Images on this site are original illustrations for general reference. They do not show specific providers, customers or homes.
Acceptable use
Do not misuse the site, including trying to disrupt it, scraping it in bulk, placing fraudulent or repeated test calls, or using it for unlawful purposes.
Limitation of liability
To the fullest extent the law allows, HVACServiceLouisville.com is not liable for damages arising from your use of the site, any provider's work, or any interaction between you and a provider. The site is provided "as is" without warranties of any kind.
Governing law
These terms are governed by the laws of the Commonwealth of Kentucky, without regard to conflict-of-law rules, unless the law of your state requires otherwise.
Changes
These terms may be updated from time to time. Continued use of the site means you accept the updated terms.
Contact
Questions about these terms: [PRIVACY_CONTACT_EMAIL].